Privacy Policy
BrandBuild Agency Financial Services
Last Updated: March 15, 2025
Introduction
At BrandBuild Agency, we understand that your privacy is fundamental to building trust in our financial services platform. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services.
We operate under Egyptian data protection laws and international best practices to ensure your information remains secure. Our commitment goes beyond mere compliance – we believe in transparent communication about our data practices because you deserve to know exactly how your information is handled.
We only collect information that directly helps us provide better financial education and brand building services to our users in Egypt and surrounding regions.
Information We Collect
We collect different types of information depending on how you interact with our platform. This includes information you provide directly and information we gather automatically through your use of our services.
Personal Information
Name, email address, phone number, professional background, and financial experience level when you register for our programs or contact us for consultations.
Technical Information
IP address, browser type, device information, and website usage patterns collected through cookies and similar technologies for service improvement.
Communication Data
Records of correspondence when you email us, participate in webinars, or engage with our customer support team for assistance with our services.
Learning Progress
Information about your participation in educational programs, course completion status, and preferences for future learning opportunities.
We do not collect sensitive financial information such as bank account details, credit card numbers, or investment portfolio specifics unless you explicitly choose to share this information during consultation sessions.
How We Use Your Information
Your information helps us provide personalized financial education and brand development services. We use collected data to enhance your learning experience and ensure you receive relevant content that matches your professional development goals.
Specifically, we use your information to deliver educational content, schedule consultations, send program updates, and provide customer support. We also analyze usage patterns to improve our website functionality and develop new educational resources that better serve our community.
We may send you information about new programs and services, but you can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.
We never use your personal information for automated decision-making that could significantly impact your access to financial services or opportunities. All program recommendations and consultation advice are provided by qualified professionals who consider your individual circumstances.
Data Sharing and Third Parties
We maintain strict control over your personal information and only share data with trusted partners who help us deliver our services effectively. We never sell your personal information to third parties for their marketing purposes.
Limited data sharing occurs with service providers who help us operate our platform, including email service providers, website hosting companies, and payment processors. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.
We may also share information if required by Egyptian law enforcement or regulatory authorities, or if necessary to protect our legal rights and the safety of our users. In such cases, we will attempt to provide you with advance notice unless legally prohibited from doing so.
Some of our service providers may be located outside Egypt. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, and regular security audits.
Access to your personal information is limited to employees and partners who need it to provide services to you. All team members receive regular training on data protection best practices and are bound by confidentiality agreements.
While we take extensive precautions to protect your data, no internet transmission or electronic storage method is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect any unauthorized access to your account, please contact us immediately.
Your Privacy Rights
Under Egyptian data protection laws and our commitment to transparency, you have several important rights regarding your personal information. We make it straightforward for you to exercise these rights whenever needed.
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Right to Access
You can request copies of the personal information we hold about you and learn how we process this data.
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Right to Rectification
You can ask us to correct or update any inaccurate or incomplete personal information we have about you.
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Right to Erasure
In certain circumstances, you can request that we delete your personal information from our systems.
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Right to Portability
You can request to receive your personal data in a structured, commonly used format that allows transfer to another service provider.
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Right to Object
You can object to certain types of processing, particularly for marketing purposes or legitimate interest activities.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask for additional information to verify your identity before processing your request.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Different types of information are kept for different periods based on their purpose and legal requirements.
Account information is typically retained while your account is active and for up to three years after account closure. Communication records are kept for two years to help resolve any questions about our services. Website usage data is anonymized after six months and used only for statistical analysis.
In some cases, we may need to retain certain information for longer periods to comply with Egyptian financial regulations or to protect our legal interests. When information is no longer needed, we securely delete or anonymize it according to industry best practices.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how users interact with our platform. These small text files are stored on your device and help us remember your preferences and analyze site usage.
We use essential cookies that are necessary for website functionality, performance cookies to understand how visitors use our site, and functional cookies to remember your preferences. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features.
Most browsers allow you to view, manage, and delete cookies. You can also set your browser to refuse cookies, though this may affect your ability to use certain features of our website.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or by posting a prominent notice on our website.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services and request deletion of your account information.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our team is committed to addressing your privacy concerns promptly and thoroughly.